Trust & Security

How we protect your account and your data

This page is maintained by the Condara Markets team to answer common security and privacy questions about the platform. It describes the controls we have in place today and how responsibility is shared between Condara, our infrastructure providers, and you as a user. It is not an independent certification.

Account & authentication

  • Sign-in via email & password or Google OAuth.
  • Sessions are issued by our managed auth provider and stored client-side as short-lived bearer tokens, automatically refreshed.
  • Passwords are hashed by our auth provider; Condara staff never see plaintext passwords.
  • You can sign out at any time from the account menu, which clears the local session and cached data.

Access control inside the app

  • Every personal record (your profile, broker connections, holdings, signals favorites, direct messages, AI usage) is protected by row-level security so only you and authorized administrators can read it.
  • Cross-user reads (friend search, message participants) only expose a curated set of public profile fields — display name, username, avatar, bio, trading style tags. Email, subscription status, balances, and Stripe identifiers are never visible to other users.
  • Direct-message attachments are kept in a private storage bucket; recipients view them via short-lived signed URLs.
  • Realtime subscriptions are scoped per user — you cannot subscribe to another user's notifications, friendships, or DM channel.
  • Administrative actions require an explicit admin role and are checked server-side on every request.

Data we store

  • Account: email, display name, username, avatar, optional bio and trading-style tags, notification preferences.
  • Subscription: Stripe customer / subscription / price IDs, plan and access status (no card numbers — Stripe handles payment data).
  • Trading content you create: watchlists, journal entries, holdings, broker connections (credentials stored encrypted at rest by our database provider), and AI usage counters.
  • Social: friendships and direct messages with other Condara users.

We do not sell your personal data and we do not share it with advertisers.

Hosting & infrastructure

  • The app runs on Lovable Cloud (Cloudflare Workers edge runtime) for the web front end and server functions.
  • The database, authentication, file storage, and realtime subsystems are managed Supabase services with encryption in transit (TLS) and at rest.
  • Server-only secrets — Stripe keys, broker API tokens, AI provider keys — are stored in the platform secret store and are never shipped to the browser.

Subprocessors & third parties

  • Stripe — subscription billing and payment processing.
  • Supabase — managed Postgres, auth, storage, realtime.
  • Cloudflare — edge hosting and CDN via Lovable.
  • MetaApi — bridge for connected MT5 trading accounts (only when you opt in by adding a broker connection).
  • OpenAI / Lovable AI Gateway — model inference for AI features.
  • Twelve Data / Finnhub — market data feeds.
  • Telegram — optional signal notifications (only when you opt in).
  • Google — optional OAuth sign-in.

Retention, export & deletion

  • You can edit your profile, change your notification preferences, and disconnect broker accounts at any time from Settings.
  • You can clear a direct-message conversation from the chat header; this permanently deletes those messages for both participants.
  • To request a full account deletion or a copy of your data, contact us at the address below and we will action the request.

Reporting a security issue

If you believe you have found a vulnerability or are concerned about how your data is handled, please email security@condaramarkets.com. Please include steps to reproduce and avoid accessing other users' data while investigating. We will acknowledge your report and follow up with a remediation plan.

Last reviewed: June 2026← Back to home